L Letterpress system
Save your money for something else.
Thursday, I was lured into an impulse buy at Spotlight's 20% off sale. I stumbled on the L Letterpress system designed to be used with the Epic Six die cut tool from QuicKutz. I've always loved the look of letterpress and the idea of a consumer grade version sent me over the moon. Because it was a one day only sale, I bought on impulse investing $160AUD in the tools, as well as another $120 or so in inks, papers, cleaning projects and extra printing plates. Huge impulse buy for me, but I was sure it was the final step in a project that I've been working on for a while...
Then I got home. Then I tried it. Then I cried. After a brief moment of euphoria and initial success. I realized things had gone awry.
Because the L Letterpress System is relatively new to Australia, it might be worthwhile explaining how it works. It's quite similar to a diecut press like a CuttleBug or Cricut. In fact, it uses the Epic Six diecut tool as it's base. Instead of use the cutting or embossing bases, a special base is used in combination with printing plates to deboss and ink on letterpress paper creating a crisp letterpress image... in theory. The process is actually quite easy as shown on their website.
The problem, however, is the quality of their manufactured products. With just three prints, the included templates began to crack and flatten rendering them unusable. I had bought an additional printing plate set which also had the same problem. I immediately turned to google and found out that I wasn't alone. Cracked plates seemed to be a problem for many people making the L Letterpress system effectively useless with its own default tools.
At $40AUD each for the supplementary printing plate sets, you would expect to get more than three prints out of them before they print and crack. Perhaps 300? There is no indication at all that for $40 you are buying a disposable product. Two of my printing plates cracked on their first use.
Sadly, I was sitting at home with cracked printing plates, a mixed quality of prints and a very grumpy demeanor. Out of the box, L Letterpress had proven a failure for me. Even worse; it was late Thursday night, Good Friday the next day, and the stores were closed for returns.
I immediately emailed QuicKutz, based in the US. Without any questions, they offered to replace the damaged plates free of charge. Their online returns policy leads me to believe this is quite a common problem for them. The customer service is the one redeeming element in this story. Of course, getting new plates means waiting for days or weeks for new templates to arrive in Australia. And given that four of the six templates I used had cracked, I was wholly concerned that I'd have the same problem with replacement plates.
What I learned from this experience is that the L Letterpress tool is a consumer grade tool which performs more like a cheap toy at Christmas. The box comes with bells and whistles and lots of buzz, but once it's opened and used it is very disheartening. I did further research and learned there are things you can do to improve your results but they involve investing new new tools and basically ignoring the prescribed technique. Boxcar Press, a professional letterpress company, has posted offers advice and tips to improve your results with L Letterpress.
Boxcar Press also sells custom letterpress plates which apparently aren't prone to breakage as they are manfactured with a photopolymer instead of plastic. L Letterpress, too, offer photopolymer custom plates and in a forum on the topic all but admit their standard plastic plates are prone to breakage:
"The custom printing plates that will be available through our website will be photopolymer, just like the Boxcar ones, so any fears of them cracking will be unsubstantiated."
(See Tony's second post 12/5/2009 1:47:42 PM)
In the end, ordering new plates to fix an out of the box problem felt like a cop out. Although I eventually want to do custom letterpress, I want to know that the system I have is durable and reliable. I concluded my L Letterpress system was faulty and opted to return it, the Epic Six, and my unopened supplies to Spotlight where I received $220AUD back. I didn't take my opened products with me which were 3 tubes of paint, some paper and cleaning cloths. So all together, I am out of pocket roughly $60AUD.
Kudos to the Spotlight staff for being so gracious and unquestioning of my faulty product return. Another redeeming customer service element to this story. As the items are new for Spotlight they were also very interested in the printouts I brought from assorted blogs and flickr highlighting the recurring problem.
Below are some test prints that I did with the system with mixed results. I used only letterpress brand paper until I realized the tools were well and truly broken. Then I opted to do a few final prints on non-letterpress paper to see how letterpress worked as a stamping device. Then I returned it. The images look much better on the blog than the do in person. (Note: examples shown on non-letterpress paper were not done until after the plates had already cracked. I followed the directions exactly and used only L Letterpress paper and products until it was already broken)
The initial letterpress paper tests have repeated cracks and gaps in them from the tool problems. If you look at them over time, you'll also notice the depth of the debossing became shallower and shallower as the printing plates flattened over time. I'll admit that I'm new to letterpress, so I expected some problems that would improve over time as my technique improved, but instead the results demonstrably showed the flaws with the system.
It was a learning experience.
An impulse buy. One I'd suggest you not make.
Badskirt's advice: L Letterpress System - Do Not Buy.
Do you have experience with any letterpress tools? Maybe you've had more success with L Letterpress than I did? Maybe there's something else on the market or a reputable shop in Sydney that you work with? I'd love to find another alternative.
I saw this system in the Spotlight catalogue and was intrigued. What a pity it is such poor quality. Thanks for the heads up.
ReplyDeleteI'd also love to do some letterpress. I know College of Arts in Paddington do a short course but they are on hold while they renovate.
Nothing provides material for a long, detailed blog entry like a faulty product. Sorry it made part of your long weekend suck!
ReplyDeleteCrieky! Quite a bit of money to shell out on something...to then be bitterly disappointed.
ReplyDelete:(
I was just reading another bad review of this product last night on another blog...what a disappointment. :( I am in love with letterpress, too, and would LOVE to try it out. Not with this product, though, apparently.
ReplyDeleteI saw them at Spotty too when I went last week. Thanks for letting us know how it went. It's good to know some things aren't as good as they look. Hope you find something else. Perhaps something from Stitches and Craft this year?
ReplyDeleteHa, I just posted an almost identical screed last night. It is unbelievable what a poor quality product they're putting out.
ReplyDeleteI have to agree that the quality of the product is severely lacking, especially with what is included in the 'combo kit'. It's kind of s*** if you're paying for a 'kit' and have to replace most of the parts from the get-go.
ReplyDeleteThat being said, after purchasing the press, I followed all of the tips on Boxcar. I'm a freelance wedding invitation designer, in process of putting together my website and letterpress portfolio. To have a press turn out one of each piece I need, would run into hundreds and hundreds of dollars - so even purchasing the extra pieces Boxcar recommends would be less expensive for me, than going that route.
So, unfortunately, you DO need photopolymer plates (the ones in the box are utter crap) and you DO need a new brayer. And you really do need to follow all the rest of the tips on Boxcar.
And then. The prints I pull... are every bit as crisp, clean, clear, and just as delicious - as 'real' letterpress.
I recently purchased a fully refurbished Adana eight five letterpress - and (I know some purists would freak out) the prints with the L letterpress are a million times better :)
So I guess my review is this - if you're looking for letterpress, and willing to spend on the additional parts/pieces required to make the machine work well, this could be a good purchase for you! If you aren't able or willing to purchase the additional items outlined on Boxcar I wouldn't buy the combo kit, I think you'll be really disappointed.
Thank god I found this! I almost bought this yesterday at Spotlight then thought I would research it a little first.
ReplyDeleteI purchased this from the US the week it was released as I was desperate to have letterpress wedding invitations but couldn't afford the $12-$15 they cost per invite.
ReplyDeleteI ordered my custom photopolymer plates from Elum Design in the US and gave it a go and it was shocking. I did further research and found the boxcarpress advice that was posted the day I was researching. I went out and bought a new brayer and better paper and followed their guidelines and I must say our wedding invites were better than we expected. We had so many compliment on them and comments on how expensive they must have been. So happy overall so if you are looking to purchase this machine and willing to invest in the improved tools boxcarpress recommend I would do it. I love it and still use it for birthday and christening cards. If you want to see a picture of our invites let me know
I am so glad I found your review! I was just about to purchase this at a store here in the US this coming weekend, but now I'm seriously reconsidering!
ReplyDeleteoh bum, i just bought it today and was looking for the epic 6 machine and found your post instead. think i'll just return it tomorrow and save myself the headache...
ReplyDeleteis there an alternative (and better) system that you know of?
Emma
I bought this machine and I LOVE IT.
ReplyDeleteI did my own wedding invitations with it(they got heaps of comments) and I'm doing 2 more weddings with it in 2011.
I have had no cracking at all and IMO any uneven printing is more about the inking technique you use rather than the plates squashing.
I read the tips before I started and threw away the foam guides, they were worthless, instead I used double sided tape.
I bought a professional brayer found that the ink reacted with the rubber somehow, drying and clumping on the wheel and plates, so I went back to using the stock brayer and got beautiful results.
Remember you will pay thousand of dollars for professional letterpress and the machine only cost $140. I think it's great value.
one other thing i forgot to mention.
ReplyDeleteI used Bearers to ink evenly on the plate. see the tips link about.
cheers
Mrs. P, I would love to see photos of your wedding invitations. I have been trying all different kinds of ink on my L Letterpress and I can never seem to get it to look nice. If I use too much ink it bleeds and if I use too little ink then it does not get good coverage.
ReplyDeleteI bought this machine today and absolutely love it too! I tested it with my 'savvy' little sister and after struggling with the directions (as I always do), I found out how easy and effective the letterpress is.
ReplyDeleteI've just started my wedding invitations and name tags and so far, am 110% satisfied with this product. I too used double sided tape to fix the plates into place, and found no issues with them cracking.
Please don't be discouraged, it works a treat once you figure out the proper way to use it!